Get your back office off your plate, and keep it off.
A trained person, an assistant built around your business, and a written routine we keep current every week.
Video coming soon
What a day on the desk looks like.
How the desk works
Four weeks, one stage per week, then a rhythm it runs on from there. Each stage ends with something you can point at. We never jump to the end.
The person
A trained person handles the judgment, the phone, and your relationships. They work a fixed daily block, not an all-day shift watching for work to arrive.
The bot
A purpose-built operations bot takes the recurring work: sorting, building, drafting, matching, flagging. It runs on a schedule whether anyone is watching or not.
The routine
A written routine says exactly what happens each day and who does it. We write it with you, and we keep it current every week as your business changes.
Week zero: the sort
Before anything changes, we sit down with whoever actually does your back office today. Your VA, your office manager, or you. We list every recurring task and put a time estimate against each one. For every line we ask one question: what breaks if this gets missed? Then each task goes into one of three buckets.
Nothing in your business changes during this session. You end it with every task on one sheet and your current weekly hours added up.
The measured baseline
We don’t guess at your hours. Whatever the person who does the work says a task takes is the number that goes on the sheet, because their estimate beats anyone’s guess, including ours. That’s what makes the baseline yours and not ours.
The reduction, stepped
We step down on purpose, one stage a week. Going straight to the floor means whoever runs your desk either scrambles or quietly works hours nobody sees, and both are worse than one extra week.
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The SortWeek zero
Every task listed, timed, and put in a bucket
Your current weekly hours get added up. This is also where we set the number the desk should settle at. Not before.
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The CapWeek one
The routine and the hours go in together
The new daily routine and the new weekly hours go in at the same time, at about two thirds of where you started. Always both. The routine is what holds the work up. The cap is the number. We read every flagged item ourselves that week.
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TightenWeek two
Anything still done by hand gets a routine that day
The first draft of any routine is always incomplete. This is the week we finish it, and it’s where the real saving arrives. You might approve a couple of drafts you’d never have seen before.
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The FloorWeek three
The desk settles, and the phone hour is protected
We stop there on purpose. Below that you start cutting into the phone hour or the relationship judgment, and that’s when a business starts losing leads.
The weekly rhythm
This is where the map ends up, and where it stays. It isn’t a project with an end date.
- Before the block. The bot has already sorted the inbox into answer now, needs a person, and FYI. It has built the day’s board, drafted the replies, and drafted yesterday’s invoices.
- The two-hour block. Read the rundown and send the replies. Then the phone hour: every new lead, every estimate confirmation, every overdue account. Then approve invoices and client replies. Then handle whatever the bot flagged as an exception.
- The rest of the day. Off the channels. The bot watches them and pings a person only for a real exception.
- Fifteen minutes at end of day. Check the day’s recap and tomorrow’s board for anything marked missing.
- Every week. We go through everything that got flagged and fix or add routines, and you get a weekly report.
- On a set schedule. A review with you on hours, on what is still manual, and on what has changed in your business.
What the week-zero sort produces
One working session with whoever does your back office today. You leave with a completed sheet, not notes.
- Every recurring task in your back office on one sheet, written the way you’d say it out loud.
- Who does each task today, by name or by role.
- Minutes each time, from the person who actually does it.
- How often it happens, and the hours per week and per month worked out for you.
- What breaks if a task gets missed, asked about every single line.
- Each task sorted into one of three buckets.
- Your total weekly hours, your total monthly hours, and the split across the three buckets.
- A notes column for busy seasons, a system only one person can get into, or a client who always calls.
- The hours your desk should settle at, set with you from those numbers.
- Your monthly price, set from the same numbers. Not before the sheet is done.
- The stage-one routine, built straight from your sheet the following week.
- A list of the tasks that stay human-only, and the protected time they get.
The order matters. List first, then time, then ask what breaks, and only then sort. Start bucketing before every task is listed and a real task drops out quietly. Nobody notices for three weeks.
The three buckets
Bot closes it
The bot does the whole task on a schedule, start to finish. A person looks only if something gets flagged. Building the daily board, sorting the inbox, matching payments.
Bot drafts, human approves
The bot does the prep and writes the draft. A person reads it, adjusts if needed, and sends it. Invoices and client replies. Anything touching money or a relationship belongs here at least.
Human only
A phone call, a judgment call, a relationship, or records where the wording matters. These get protected time, and automation never takes from them.
How it split in the pilot: 8 of the 13 tasks went to the bot to close, 3 went to the bot to draft for a person to approve, and 2 stayed human-only. The two that never moved were lead calls and records that need judgment. Everything that moved was preparation and watching. That is how the work stays done.
Pick your desk
Pilot Desk
90 days, then a review · $345 one-time setup
A smaller back office, or trying it on one desk.
- Week-zero sort + 3-week rollout
- One desk, one main inbox
- Up to 6 recurring tasks
- Trained Integrator on a daily block sized to your sort
- Weekly upkeep + weekly report
Core Desk
Month to month, 30 days’ notice · $650 one-time setup
One back office with steady recurring work.
- Everything in Pilot
- Every recurring task from your sort, no cap
- Quarterly review
Full Desk
Month to month, 30 days’ notice · $1,250 one-time setup
Two desks or two locations.
- Everything in Core for up to 2 desks/locations
- Separate sort and routine per desk
- Reporting by location
- Same-day routine fixes
- Monthly review
Plus a one-time setup fee equal to one month of your plan ($345, $650 or $1,250). Your price is confirmed after your free sort. If the sort shows the desk won’t save you money, we’ll tell you.
Add-ons
- Extra Integrator hours: $25/hr, in 5-hour blocks
- Phone hour with a named caller: $150/mo per 4 hours
- Extra protocol above your cap: $75 one-time + $25/mo
Who the desk is for
The Ops Desk suits a business that already has a back office, and already knows it costs too much for what it delivers.
- You run an established service business with recurring work: cleaning, roofing, power washing, electrical, janitorial, short-term rentals, or something similar.
- You already pay someone, or several people, for office hours. The work is real and it repeats every day.
- Invoices go out late, leads wait, or the schedule gets handled by hand because that’s how it has always been done.
- When your office person is out, the week wobbles, because the routine lives in their head instead of on paper.
- You want a written routine and a fixed daily block, not someone on call all day.
- You’re willing to spend one working session listing the work honestly, including the tasks nobody enjoys.
What the desk doesn’t do
- Field work. Nothing on site, no crew work, no inspections.
- Sales calls and closing. We make sure every lead gets a fast first call. Selling the job is still yours.
- Work where the relationship is the point. A person handles it, and you stay the owner of it.
- Final sign-off on money. The desk prepares payroll and money items for your approval. You sign off before money moves.
- Legal, tax, accounting, or personnel decisions. We don’t give advice in those areas, and we don’t make hiring calls for you.
- A savings promise before the sort. We won’t quote a percentage before we’ve seen your task list. Your number comes from your own work.
I eat my own cooking.
“I run my cleaning company with one VA and two AI bots. Want me to set it up for yours?”
Joe Bryant, owner of Rise and Clean and Logos Administrative Solutions
That isn’t a demo. Here is what runs in Rise and Clean, my cleaning company in Azle, Texas, today.
- Nightly crew sheet. Drafted in the evening, approved, posted at 8 AM, Monday to Saturday.
- Team-lead checklists posted each morning under the crew sheet.
- Invoice drafts after clock-out, triple-checked and tagged for approval. Nothing sent without a thumbs up.
- Daily payment matching and a polite overdue chase, sent only with approval.
- Payroll hours tally pulled from clock-ins, double-checked and drafted for approval.
- Lead routing. Every lead goes to one channel, with a nudge at 20 minutes.
- Morning inbox rundown across every business inbox.
- Bills check twice a week and a monthly books review.
- Weekly social post drafts made from real job photos.
Two AI assistants, Victr and Muse, work through Discord with a human VA checking their work. Nothing goes to a customer or touches money without my approval. That is the same system we set up for you.
What we won’t do: we will not post made-up hours saved or revenue claims. When we have measured numbers from clients, they go on this page with the client’s name and their written permission.
Owners who have trusted Logos: AMT Reliable Cleaning Services, Rise and Clean, Pressure X, Berger’s Power Washing, Laswell Electric Company, and Stewart’s Janitorial.
That work was VA work, not bot work. Client results for the bots will go on this page when we have them, with the client’s name and their written permission.
Questions owners ask
Does the bot talk to my customers?
No. It drafts. A person checks it, you approve it, and then it goes out.
Do I have to learn new software?
No. Your desk lives in a private Discord server we set up. You tap 👍 on your phone.
Who sees my data?
You, your Integrator and Logos. It lives in your accounts, under access you grant and can take back.
What if I want to stop?
Pilot ends at day 90. Core and Full need 30 days’ notice. No cancellation fee. We hand back everything that’s yours.
Know someone who’d want this?
First step: a free sort.
One working session, every task on one sheet, and a number built from your own work.
Book a free sortPrefer email? office.logosas@gmail.com
